Hotel Policies
Our version of "fine print"
Get to know the policies that apply to your stay. This includes things like check-in, check-out times, non-smoking policies, and dog-friendly policies.
Check-in/Check-out
- Check-in time: 4 PM
- Check-out time: 11 am
Cancellation
Cancellation notice of 2 days is required, else one night’s room and tax are retained.
Cancellation notice of 5 days or more may be required for holiday periods
Deposit, Pre-Authorization & DMO Fee
- First nights room rate and tax is required upon booking
- A $300 pre-authorization is due at the time of check-in by a personal credit card.
- Cash or debit paying guests must provide a $300 cash deposit.
- Starting January 1, 2024, there will be a 1% increase in Jasper's Destination Marketing Fee.
Dog-Friendly Stay Policies
The Mount Robson Inn is a dog-friendly hotel. We know that traveling with your dog is important to you.
Please note the following;
- Not all rooms or suites are designated dog-friendly. Please book ahead for our designated dog friendly room type
- Dog-friendly rooms must be booked in advance. No accommodations can be made in other room types
- $25 per dog, per day charge, applies (maximum of 2 dogs per room)
General Information
- The Mount Robson Inn Jasper is entirely a smoke-free property, including grounds and public areas.
- Parking is complimentary, 1 vehicle per reservation
- There is no elevator at the hotel to get to the 2nd floor.
- A minimum two-night stay may be required on all Canadian statutory holidays
- Traveling with infants and small children? We have a collection of quality childcare amenities for your use during your Jasper Family Vacation. Visit Family Amenities